Refunds
What are refunds? Refunds are payments made by a company to its customers for returned goods or services.
How to Refund a Payment
By issuing a Credit Note then applying it to an invoice.
Go to Credit Notes (on the Blixo Sidebar) and Add Credit Note (Blue Button on the top right corner).
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Fill out all necessary items:
- Customer
- Credit Note – Name of Credit Note can start with CN
- Item
- Date
- Rate
- Notes
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Click Save and Issue.
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Click Apply to Invoice.
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Select which Invoice to apply the Credit Note and can put a note about the Credit Note. (Amount is automatically shown)
Click Submit.
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It will show that the amount has been applied when you go the actual Invoice
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If they paid an invoice via online payment processing (Stripe) before, can refund directly on the payment record from Blixo.
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