When to Issue a Credit Note: 7 Cases Finance Teams Handle Wrong

When to Issue a Credit Note: 7 Cases Finance Teams Handle Wrong

The Short Version When a finalized invoice charges more than a customer actually owed, issue a credit note for the difference. Don't edit or delete the original. Changing a finalized invoice can break the audit trail you'll need for tax compliance. D...

AR CSV Integration ROI: How Faster Invoice Imports Can Lower DSO

AR CSV Integration ROI: How Faster Invoice Imports Can Lower DSO

In short: High-automation AR teams can cut DSO and release working capital sooner. Automated CSV imports remove manual reconciliation work—validation, field mapping, and error flagging—across your invoice population. That makes CSV import automation...

What AR Automation Actually Does: Invoice to Cash in 6 Steps

What AR Automation Actually Does: Invoice to Cash in 6 Steps

The Short Version 1. Firms with automated receivables average about 40 days sales outstanding (DSO). Firms without automation average 47. That gap is roughly a week of cash. 2. In PYMNTS survey data, 87% of firms with automated AR reported faster ove...

Why Most ERP Systems Skip Dunning and How to Fill the Gap

Why Most ERP Systems Skip Dunning and How to Fill the Gap

The Short Version In short: ERP dunning sends reminders, but it doesn't listen. Here are the facts the rest of this piece builds on. - ERP dunning is outbound-only. It fires on aging rules and misses PO-number requests, open support tickets, and paym...